.bc-chat{--bc-navy:#17375e;--bc-green:#6e944b;box-sizing:border-box;display:grid;grid-template-columns:250px minmax(0,1fr);height:100%;min-height:0;min-width:0;background:#fff;color:#203b54;font:14px Arial,sans-serif;overflow:hidden}.bc-chat *,.bc-chat-widget *{box-sizing:border-box}.bc-chat button{font:inherit;cursor:pointer;color:#17375e}.bc-chat button:disabled{opacity:.5;cursor:default}.bc-chat button:focus-visible,.bc-chat input:focus-visible,.bc-chat textarea:focus-visible,.bc-launcher:focus-visible{outline:3px solid #a8bf7f;outline-offset:2px}.bc-chat [hidden],.bc-chat-widget [hidden]{display:none!important}.bc-inbox{min-width:0;overflow:auto;border-right:1px solid #e6ecf1;background:white;padding:18px 10px}.bc-inbox-heading{display:flex;align-items:center;justify-content:space-between;padding:0 10px 16px}.bc-inbox-heading h2{font-size:24px;margin:0;color:#203b54;letter-spacing:-.6px}.bc-inbox-heading span{color:#7e985f;font-size:9px;font-weight:800;letter-spacing:.14em}.bc-search-label{display:block;margin:0 7px 15px;font-size:11px;font-weight:700;color:#728699}.bc-chat .bc-search-label input{display:block;width:100%;margin:7px 0 0;padding:11px 13px;border:1px solid transparent;background:#f1f4f7;border-radius:20px;font:12px Arial,sans-serif;color:#17375e}.bc-conversations{display:grid;gap:5px}.bc-chat .bc-conversation{display:flex;align-items:center;text-align:left;gap:10px;width:100%;min-height:70px;padding:12px 9px;border:0;border-radius:13px;background:#fff}.bc-chat .bc-conversation:hover{background:#f3f6f8}.bc-chat .bc-conversation.selected{background:#ebf2e5}.bc-person-avatar,.bc-thread-avatar{display:grid;place-items:center;flex:0 0 38px;height:38px;border-radius:50%;background:#eaf0f6;color:#31597b;font-size:14px;font-weight:800}.bc-person-avatar.group,.bc-thread-avatar{background:linear-gradient(135deg,#7d9f55,#41683f);color:white}.bc-person-avatar.group{font-size:12px}.bc-conversation-copy{display:flex;flex-direction:column;gap:6px;min-width:0;flex:1}.bc-conversation-copy strong{font-size:13px;font-weight:750;color:#28425a}.bc-preview{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11px;color:#8798a6}.bc-unread{display:grid;place-items:center;min-width:19px;height:19px;padding:0 5px;background:#173f68;color:#fff;border-radius:20px;font-size:10px;font-weight:800}.bc-inbox-note{font-size:11px;line-height:1.6;color:#8c9aa6;padding:12px 10px 0;margin:14px 0 0;border-top:1px solid #edf1f4}.bc-thread{display:flex;flex-direction:column;position:relative;min-height:0;min-width:0}.bc-thread-header{display:flex;gap:10px;align-items:center;flex-shrink:0;padding:15px 18px;border-bottom:1px solid #edf1f4}.bc-thread-heading{min-width:0;flex:1}.bc-thread-heading h2{font-size:16px;margin:0 0 5px;line-height:1.3;color:#203b54}.bc-thread-heading p{font-size:10px;color:#8999a6;margin:0;line-height:1.5}.bc-chat .bc-refresh,.bc-chat .bc-back{border:0;border-radius:50%;min-width:34px;height:34px;padding:4px;background:#f0f4f7;font-size:20px;line-height:1}.bc-back{display:none}.bc-status{flex-shrink:0;font-size:10px;color:#8c9da9;padding:8px 18px;margin:0;line-height:1.5}.bc-older-wrap{text-align:center;flex-shrink:0}.bc-older-wrap button{border:0;background:#f3f6f8;padding:7px 12px;border-radius:15px;font-size:11px;margin:5px 0}.bc-messages{flex:1;min-height:0;min-width:0;overflow:auto;overscroll-behavior:contain;padding:18px;background:linear-gradient(180deg,#fff,#fbfcfd)}.bc-empty{max-width:300px;text-align:center;margin:20px auto;padding:20px 12px;color:#8a9ba8;font-size:12px;line-height:1.8}.bc-message{display:flex;gap:8px;align-items:flex-end;max-width:87%;margin:0 0 18px}.bc-message.mine{margin-left:auto;flex-direction:row-reverse}.bc-message-avatar{display:grid;place-items:center;flex:0 0 28px;height:28px;font-size:11px;font-weight:800;border-radius:50%;background:#e7efdf;color:#57703f}.mine .bc-message-avatar{display:none}.bc-message-content{min-width:0}.bc-message-meta{display:flex;align-items:center;flex-wrap:wrap;gap:7px;font-size:9px;color:#98a6b0;margin:0 4px 6px;line-height:1.5}.bc-message-meta strong{font-size:10px;font-weight:600;color:#7b8d9d}.mine .bc-message-meta{justify-content:flex-end}.bc-message-body{white-space:pre-wrap;overflow-wrap:anywhere;background:#eef2f5;color:#2b4357;border-radius:18px 18px 18px 5px;padding:10px 15px;font-size:14px;line-height:1.55}.mine .bc-message-body{color:white;background:linear-gradient(125deg,#174b77,#17375e);border-radius:18px 18px 5px 18px}.bc-composer{border-top:1px solid #edf1f4;padding:12px 16px;flex-shrink:0;margin:0;background:#fff}.bc-compose-row{display:flex;align-items:flex-end;gap:9px}.bc-chat .bc-compose-row textarea{display:block;min-width:0;flex:1;width:100%;min-height:43px;max-height:140px;resize:none;margin:0;padding:11px 15px;border:1px solid transparent;border-radius:23px;background:#f0f3f6;color:#17375e;font:15px/1.4 Arial,sans-serif}.bc-chat .bc-compose-row button{display:grid;place-items:center;flex:0 0 41px;width:41px;height:41px;border:0;border-radius:50%;background:#173f68;color:white;font-size:22px;padding:0}.bc-composer small{display:block;margin:8px 3px 0;color:#9ba7b1;font-size:10px;line-height:1.5}.bc-composer p{font-size:11px;line-height:1.5;color:#627c91;margin:6px 3px 0}.bc-composer p:empty{display:none}.bc-new{position:absolute;bottom:108px;left:50%;transform:translateX(-50%);white-space:nowrap;background:#fff;border:1px solid #dce5ed;border-radius:18px;padding:8px 12px;box-shadow:0 4px 16px #17375e20;font-size:11px;z-index:2}.bc-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.bc-chat-page{padding-bottom:20px;color:#17375e}.bc-chat-page-top{display:flex;justify-content:space-between;align-items:center;padding:20px 0 16px;gap:14px}.bc-chat-page-top a{color:#718599;text-decoration:none;font-size:12px;font-weight:700}.bc-chat-page-title h1{margin:0;font-size:28px;letter-spacing:-.7px}.bc-chat-page-title p{margin:6px 0 0;font-size:12px;color:#8596a4}.bc-chat-page-frame{height:calc(100dvh - 115px);min-height:470px;max-height:1100px;border:1px solid #dfe7ed;border-radius:20px;overflow:hidden;box-shadow:0 12px 36px #17375e0b}.bc-chat-widget{position:fixed;right:22px;bottom:max(22px,env(safe-area-inset-bottom));z-index:1100;font:14px Arial,sans-serif}.bc-launcher{position:relative;display:grid;place-items:center;width:58px;height:58px;margin-left:auto;border:2px solid #fff;border-radius:50%;background:linear-gradient(135deg,#1d547e,#17375e);color:#fff;box-shadow:0 5px 24px #17375e40;cursor:pointer}.bc-launcher svg{width:29px;height:29px}.bc-launcher-badge{position:absolute;top:-5px;right:-4px;display:grid;place-items:center;min-width:23px;height:23px;padding:0 5px;background:#b43e44;border:2px solid white;border-radius:20px;color:#fff;font:800 10px Arial,sans-serif}.bc-popup{position:absolute;bottom:74px;right:0;width:min(390px,calc(100vw - 28px));height:min(620px,calc(100dvh - 125px));min-height:280px;border:1px solid #d7e3ec;border-radius:19px;overflow:hidden;background:#fff;box-shadow:0 12px 50px #17375e35;display:flex;flex-direction:column}.bc-popup-bar{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;gap:10px;color:#17375e;border-bottom:1px solid #e7edf2;background:#f8fafc;flex-shrink:0}.bc-popup-bar strong{font-size:13px}.bc-popup-bar>div{display:flex;gap:6px}.bc-popup-bar button,.bc-popup-bar a{display:grid;place-items:center;width:30px;height:30px;border:0;border-radius:50%;background:#edf2f6;color:#17375e;font:20px Arial,sans-serif;text-decoration:none;cursor:pointer}.bc-popup #bcWidgetApp{flex:1;min-height:0}.bc-compact{grid-template-columns:1fr}.bc-compact[data-screen=inbox] .bc-thread{display:none}.bc-compact[data-screen=chat] .bc-inbox{display:none}.bc-compact .bc-back{display:block}.bc-compact .bc-inbox{border:0}.bc-compact .bc-messages{padding:14px 12px}.bc-compact .bc-thread-header{padding:12px}.bc-compact .bc-thread-heading h2{font-size:15px}.bc-compact .bc-message{max-width:94%}.bc-compact .bc-compose-row textarea{font-size:16px}.bc-compact .bc-composer{padding:11px 12px}
@media(max-width:1100px){.bc-chat:not(.bc-compact){grid-template-columns:210px minmax(0,1fr)}}@media(max-width:760px){.bc-chat:not(.bc-compact){grid-template-columns:1fr}.bc-chat[data-screen=inbox] .bc-thread{display:none}.bc-chat[data-screen=chat] .bc-inbox{display:none}.bc-back{display:block}.bc-chat-page-frame{height:calc(100dvh - 170px);min-height:430px;border-radius:16px}.bc-chat-page-top{padding:14px 0}.bc-chat-page-title h1{font-size:23px}.bc-chat-page-title p{font-size:11px;max-width:220px}.bc-thread-header{padding:12px}.bc-messages{padding:14px 12px}.bc-message{max-width:94%}.bc-chat .bc-compose-row textarea{font-size:16px}.bc-chat-widget{right:14px;bottom:max(14px,env(safe-area-inset-bottom))}.bc-launcher{width:54px;height:54px}.bc-popup{bottom:66px;height:min(600px,calc(100dvh - 110px))}}@media print{.bc-chat-widget{display:none!important}}

/* Live presence is based on a recent visible portal heartbeat. */
.bc-person-avatar,.bc-thread-avatar{position:relative;overflow:visible}.bc-is-online::after{content:'';position:absolute;right:-1px;bottom:-1px;width:11px;height:11px;background:#22b45b;border:2px solid #fff;border-radius:50%;box-shadow:0 0 0 1px #d3e9da}

.bc-staff-name,.bc-thread-heading h2{display:flex;align-items:center;gap:7px}.bc-name-online{display:inline-block;flex:0 0 9px;width:9px;height:9px;border-radius:50%;background:#20b65a;box-shadow:0 0 0 2px #e8f8ee;vertical-align:middle}

.bc-name-online.bc-name-offline{background:#a8b3bf;box-shadow:0 0 0 2px #f0f3f6}